Job Number: 5302

External Description: A career at our company is an ongoing journey of discovery: our 58,000 people are shaping how the world lives, works and plays through next generation advancements in Healthcare, Life Science and Electronics. For more than 350 years and across the world we have passionately pursued our curiosity to find novel and vibrant ways of enhancing the lives of others.

Role: Credit Collection

Location: Hyderabad

About the role:

The primary objective is to execute the function of field credit collection and faster pastdue issue resolution forCentral and East collection.

1. Collection of Outstanding Dues (Central and East):
Preparation of Collection Plan based on Forward Aging Report for the month for assigned territory andaccounts;Follow up with customers to Collect outstanding receivables via telephone, emails, visits on proactivebasis and prevent orders coming on hold both for Central and East customers.Send reminders letters/mass emailers, Statements of outstanding's to customers based on aging statusand escalate to close the issues on timely basis.Document every collection action taken with details of person contacted and exact status.Provide documentation support for collection. Monitor DSO performance & Overdues in various aging buckets to ensure that the targets are met.Escalate payment discrepancies and delay in payments to respective teams.Initiate regular meetings with internal teams on monthly basis for reviewing the health of the receivables.Raise early warning signals of customer delinquencies.Managing bad debts, clean account reconciliation and process improvements for smooth collections.Work with customer on their payment process, identifying areas for improvement, which can help speed
up collection, and payment release from customers.

2: Investigate & Close payment discrepancies - Residual AR management & Interface with crossFunctional Team,Review and reconcile short/over payments as per aging report,Coordinate for Credit memos on timely basis based on the outcome of investigation and ensure therespective departments action to close the same.Work with Customer service, Distribution and credit function on operational issues causing delay inpayments from customer and suggest process changes/ improvements to eliminate the bottleneck.Work with customer on their payment process identifying areas for improvement which can help speed upcollection of overdue and payment release from customers.Generate monthly reports on performance metrics against target and comment on way forward actionplans including support required.

3: Review & Close Open Unapplied credit and on account payments other than SO advance payments-Unapplied Credit Management,Ensure that cheque received have invoice application details and these are recorded properly in thedeposit slips. Process Deposits to Bank on daily basis.Obtain the details of on account or unapplied cheques or unapplied credits within 3 days of receipt ofpayment or raising of CNs. Goal is to ensure aging of unapplied credits do not exceed 15 days fromdocument date.Reconciliation of accounts on ongoing basis to ensure clean A/R and confirmation of balances of keyaccountsTo revert on query cheques intimations within 3 days of intimation with details of customer account andinvoice application.Participate in process improvement projects.

4: Order release management:To review orders under credit review and coordinate with Finance team and Order release team for orderreleases.Ensuring orders are not on hold and no degeneration of sales & customers.

5. Reporting:Provide weekly and monthly reports on Open line items for the region.

Who you are:

• B Com or equivalent degree with basic understanding of financials
• 3-6 yrs of experience in Collection / Customer service / Accounts receivables
• Shold have experience in Interactingwith customers on phone / mail / in field
• Willing to be into Field Collection

What we offer: With us, there are always opportunities to break new ground. We empower you to fulfil your ambitions, and our diverse businesses offer various career moves to seek new horizons. We trust you with responsibility early on and support you to draw your own career map that is responsive to your aspirations and priorities in life. Join us and bring your curiosity to life!

Curious? Apply and find more information at https://jobs.vibrantm.com

Job Requisition ID: 221929

Location: Hyderabad

Career Level: C - Professional (1-3 years)

Working time model: full-time

Careers during Covid-19
Thank you for visiting our careers website, we are always looking for curious minds to join our teams. We understand how much the world is being impacted by the Covid-19 crisis and we want to assure you that your safety is very important to us. To ensure that everyone's health is protected, instead of a standard face-to-face interview, it is likely that you will be offered alternative digital interview options.

US Disclosure
The Company is an Equal Employment Opportunity employer. No employee or applicant for employment will be discriminated against on the basis of race, color, religion, age, sex, sexual orientation, national origin, ancestry, disability, military or veteran status, genetic information, gender identity, transgender status, marital status, or any other classification protected by applicable federal, state, or local law. This policy of Equal Employment Opportunity applies to all policies and programs relating to recruitment and hiring, promotion, compensation, benefits, discipline, termination, and all other terms and conditions of employment. Any applicant or employee who believes they have been discriminated against by the Company or anyone acting on behalf of the Company must report any concerns to their Human Resources Business Partner, Legal, or Compliance immediately. The Company will not retaliate against any individual because they made a good faith report of discrimination.

North America Disclosure
The Company is committed to accessibility in its workplaces, including during the job application process. Applicants who may require accommodation during the application process should speak with our HR Services team at 855 444 5678 from 8:00am to 5:30pm ET Monday through Friday.

Job Segment: Business Process, Management

Job Number: 221929

Community / Marketing Title: Credit Collection Specialist

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