Job Number: 5202

External Description: A career at our company is an ongoing journey of discovery: our 58,000 people are shaping how the world lives, works and plays through next generation advancements in Healthcare, Life Science and Electronics. For more than 350 years and across the world we have passionately pursued our curiosity to find novel and vibrant ways of enhancing the lives of others.

Your Role: we have an exciting opportunity for a talented Commercial Service Supervisor to join our team in Irvine. In this role you will be responsible for driving the Commercial Service team, demonstrating positive leadership with your 5 x specialists, developing best practice to ensure a seamless Order to Cash process. Your priorities will also include satisfying our customers and motivating your team, whilst communicating clear priorities based on the business requirements and team activities; analysing KPI's and implementing the necessary CAPA. You will take part operationally, helping the team to enter orders, following up on deliveries and satisfying the (internal and external) customer requests. You will drive the HR related activities within this role (weekly 1-2-1's, annual objective setting, mid and year end reviews, creation of IDP and follow up) and be a true team player, demonstrating our values and having a process improvement mindset.

Who you are:

• Qualified to Degree standard or equivalent, with relevant work experience at a Supervisory level.
• Good experience within a Customer Service or Sales Support team.
• Proven record of people management and proactively solutions focused.
• Good verbal and written communication skills - fluent English is requiredand other languages would be a plus e.g. Danish, Swedish, Finish, Norwegian or any other.
• Good computer skills, with experience on Microsoft Office. SAP and SFDC knowledge would be a plus.
• Promotes good relationships within the team, willing to create a strong network with the different business partners and a great sensibility for customer satisfaction.
• Open minded, organised, able to multi-task and flexible in a changing environment.

What we offer: With us, there are always opportunities to break new ground. We empower you to fulfil your ambitions, and our diverse businesses offer various career moves to seek new horizons. We trust you with responsibility early on and support you to draw your own career map that is responsive to your aspirations and priorities in life. Join us and bring your curiosity to life!

Curious? Apply and find more information at https://jobs.vibrantm.com

We are committed to promoting a diverse and inclusive workforce. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Job Requisition ID: 221448

Location: Irvine

Career Level: D - Professional (4-9 years)

Working time model: full-time

Careers during Covid-19
Thank you for visiting our careers website, we are always looking for curious minds to join our teams. We understand how much the world is being impacted by the Covid-19 crisis and we want to assure you that your safety is very important to us. To ensure that everyone's health is protected, instead of a standard face-to-face interview, it is likely that you will be offered alternative digital interview options.

US Disclosure
The Company is an Equal Employment Opportunity employer. No employee or applicant for employment will be discriminated against on the basis of race, color, religion, age, sex, sexual orientation, national origin, ancestry, disability, military or veteran status, genetic information, gender identity, transgender status, marital status, or any other classification protected by applicable federal, state, or local law. This policy of Equal Employment Opportunity applies to all policies and programs relating to recruitment and hiring, promotion, compensation, benefits, discipline, termination, and all other terms and conditions of employment. Any applicant or employee who believes they have been discriminated against by the Company or anyone acting on behalf of the Company must report any concerns to their Human Resources Business Partner, Legal, or Compliance immediately. The Company will not retaliate against any individual because they made a good faith report of discrimination.

North America Disclosure
The Company is committed to accessibility in its workplaces, including during the job application process. Applicants who may require accommodation during the application process should speak with our HR Services team at 855 444 5678 from 8:00am to 5:30pm ET Monday through Friday.

Job Segment: Manager, ERP, CAPA, SAP, Sales Support, Management, Technology, Sales

Job Number: 221448

Community / Marketing Title: Commercial Service Supervisor Nordics

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