Job Number: 3091

External Description: A career at our company is an ongoing journey of discovery: our 57,000 people are shaping how the world lives, works and plays through next generation advancements in healthcare, life science and performance materials. For more than 350 years and across the world we have passionately pursued our curiosity to find novel and vibrant ways of enhancing the lives of others.

Work location: Electronic City, Bangalore

Shift timings: 1:30 PM- 10:30 PM

• Experience 2-5 years
• Must have working experience on Veeva systems/technologies
• Acts as Service Delivery Expert. In this role,
• Combines expertise for R&D-relevant technologies and R&D functional applications and processes
• Delivers services for applications in scope as per agreed service levels and in compliance with all applying internal and external regulations
• Supports and executes system configuration from a functional perspective
• Provides application support for end users from business functions, in particular 2nd-level support (via ticketing system)
• Manages functional list of values
• Performs user management and administration tasks
• Continuously seeks to improve services for R&D functions by conducting corrective and preventive actions
• Handles day-to-day interaction for infrastructure-related operations and consults Solution Designer for complex discussions as required

What we offer: With us, there are always opportunities to break new ground. We empower you to fulfil your ambitions, and our diverse businesses offer various career moves to seek new horizons. We trust you with responsibility early on and support you to draw your own career map that is responsive to your aspirations and priorities in life. Join us and bring your curiosity to life!

Curious? Apply and find more information at https://jobs.vibrantm.com

Job Requisition ID: 212089

Location: Bangalore

Career Level: D - Professional (4-9 years)

Working time model: full-time

Careers during Covid-19
Thank you for visiting our careers website, we are always looking for curious minds to join our teams. We understand how much the world is being impacted by the Covid-19 crisis and we want to assure you that your safety is very important to us. To ensure that everyone's health is protected, instead of a standard face-to-face interview, it is likely that you will be offered alternative digital interview options.

US Disclosure
The Company is an Equal Employment Opportunity employer. No employee or applicant for employment will be discriminated against on the basis of race, color, religion, age, sex, sexual orientation, national origin, ancestry, disability, military or veteran status, genetic information, gender identity, transgender status, marital status, or any other classification protected by applicable federal, state, or local law. This policy of Equal Employment Opportunity applies to all policies and programs relating to recruitment and hiring, promotion, compensation, benefits, discipline, termination, and all other terms and conditions of employment. Any applicant or employee who believes they have been discriminated against by the Company or anyone acting on behalf of the Company must report any concerns to their Human Resources Business Partner, Legal, or Compliance immediately. The Company will not retaliate against any individual because they made a good faith report of discrimination.

North America Disclosure
The Company is committed to accessibility in its workplaces, including during the job application process. Applicants who may require accommodation during the application process should speak with our HR Services team at 855 444 5678 from 8:00am to 5:30pm ET Monday through Friday.

Job Segment: Technical Support, Technology

Job Number: 212089

Community / Marketing Title: Sr. Analyst- Veeva

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