where will curiosity
take you?

Commercial Service Supervisor UK, Ireland & Nordics

Location: Irvine, UK

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Job Number: 10005

External Description: A career at our company is an ongoing journey of discovery: our 58,000 people are shaping how the world lives, works and plays through next generation advancements in Healthcare, Life Science and Electronics. For more than 350 years and across the world we have passionately pursued our curiosity to find novel and vibrant ways of enhancing the lives of others.

Your Role:

We have an exciting opportunity for a talented Commercial Excellence Supervisor to join our team in Irvine. In this role you will be responsible for driving the Commercial Service team, demonstrating positive leadership with your 8 x specialists, developing best practice to ensure a seamless Order to Cash process. Your priorities will also include satisfying our customers and motivating your team, whilst communicating clear priorities based on the business requirements and team activities; analysing KPI's and implementing the necessary CAPA. You will take part operationally, helping the team to enter orders, following up on deliveries and satisfying the (internal and external) customer requests. You will drive the HR related activities within this role (weekly 1-2-1's, annual objective setting, mid and year end reviews, creation of IDP and follow up) and be a true team player, demonstrating our values and having a process improvement mindset.

Who you are:

  • Qualified to Degree standard or equivalent, with relevant work experience at a Supervisory level.
  • Good experience within a Customer Service or Sales Support team.
  • Proven record of people management and proactively solutions focused.
  • Good verbal and written communication skills - fluent English is required, and other languages would be a plus e.g. Danish, Swedish, Finish, Norwegian or any other.
  • Good computer skills, with experience on Microsoft Office. SAP and SFDC knowledge would be a plus.
  • Promotes good relationships within the team, willing to create a strong network with the different business partners and a great sensibility for customer satisfaction.
  • Open minded, organised, able to multi-task and flexible in a changing environment.


What we offer: With us, there are always opportunities to break new ground. We empower you to fulfil your ambitions, and our diverse businesses offer various career moves to seek new horizons. We trust you with responsibility early on and support you to draw your own career map that is responsive to your aspirations and priorities in life. Join us and bring your curiosity to life!

Curious? Apply and find more information at https://jobs.vibrantm.com

We are committed to promoting a diverse and inclusive workforce. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Job Requisition ID: 242708

Location: Irvine

Career Level: D - Professional (4-9 years)

Working time model:

Careers during Covid-19
Thank you for visiting our careers website, we are always looking for curious minds to join our teams. We understand how much the world is being impacted by the Covid-19 crisis and we want to assure you that your safety is very important to us. To ensure that everyone's health is protected, instead of a standard face-to-face interview, it is likely that you will be offered alternative digital interview options.

US employees must be fully vaccinated against COVID-19 prior to your start date unless an accommodation is granted by the Company. The Company uses the definition of "fully vaccinated" assigned by the Centers for Disease Control & Prevention for purposes of considering satisfaction of this requirement which is a condition of employment.

North America Disclosure
The Company is committed to accessibility in its workplaces, including during the job application process. Applicants who may require accommodation during the application process should speak with our Candidate Services team at 844-655-6466 from 8:00am to 5:30pm ET Monday through Friday. If you are a resident of a Connecticut or Colorado, you are eligible to receive additional information about the compensation and benefits, which we will provide upon request. You may contact 855 444 5678 from 8:00am to 5:30pm ET Monday through Friday, for assistance.

Notice on Fraudulent Job Offers
Unfortunately, we are aware of third parties that pretend to represent our company offering unauthorized employment opportunities. If you think a fraudulent source is offering you a job, please have a look at the following information .

Job Segment: Manager, ERP, CAPA, SAP, Sales Support, Management, Technology, Sales

Job Number: 242708

Community / Marketing Title: Commercial Service Supervisor UK, Ireland & Nordics

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As one of 's trusted talent acquisition partners, Randstad Sourceright actively works to find and engage candidates like you to fill certain role types.When you join one of the Randstad Sourceright talent communities, you'll receive updates with some of the latest vacancies that match your skills and experience. When you find the right role and apply, one of our recruiters will reach out to you and they'll continue to support you through the initial stages of the hiring process. If you're a potential match, your information will be sent for consideration to the hiring team.